Shahid Girgaonkar — Technology & Operations Leader

Shahid Girgaonkar, Head of Technology & Operations

Poona Rent A Cab IndiaHead of Technology & Operations

About me

I sit where technology meets the road

I lead Technology & Operations at Poona Rent A Cab India, owning our in-house platforms, 24/7 transport operations, fleet systems, analytics and compliance end to end.

My specialism is building Transportation Management Systems, GPS integrations, MIS dashboards and automation frameworks that measurably improve efficiency, safety and cost control — then getting teams, vendors and stakeholders to actually adopt them.

NameShahid Girgaonkar

RoleHead of Technology & Ops

LocationPune, Maharashtra

Experience12+ years

Emailshahid@poonatravels.com

Phone+91 90116 00786

EducationBBA, Business Admin

LanguagesMarathi · English · Hindi

Get in touch

0Years experience

0Largest team led

0Industries

0Operations

Services

Where I can help you

Advisory and hands-on engagement for organisations modernising transport, fleet and back-office operations.

01

Digital transformation roadmaps

Assess the current estate, prioritise what to build or buy, and sequence a realistic rollout.

02

Fleet & transport systems

TMS selection or build, GPS integration, route optimisation and fleet efficiency programmes.

03

MIS & dashboard design

Define the KPIs that matter, then build reporting leadership trusts and opens every morning.

04

Process automation

Map manual workflows across operations, finance and HR, then remove the handoffs.

05

Technology function setup

Structure the team, define SDLC and support processes, and set the governance model.

06

Vendor & cost review

Evaluate proposals, renegotiate contracts and optimise the technology budget.

Selected work

Systems that keep fleets moving

Click any card to open the detail panel below the grid.

Resume

Sixteen years, one direction

From claims processing floors to owning an entire technology function.

Experience

Sep 2022 — Present Current0 yrs

Head of Technology & Head of Operations

Poona Rent A Cab India Pvt. Ltd.

Set technology strategy and the adoption roadmap. Lead developers, IT support and project managers. Own PTrack, our in-house 24/7 operations platform. Implemented a TMS that improved route and fleet efficiency. Run databases, dashboards, GPS integrations, cybersecurity policy, disaster recovery, budget and vendors.

Nov 2018 — Sep 2022

Assistant Manager, Information Systems

Prasanna Purple Mobility Solutions

Delivered daily MIS reporting and monthly client/vendor reconciliations. Led the MIS roster and quality teams. Built dashboards in Excel, Power BI and Tableau, supported forecasting and budgeting, drove compliance monitoring and audit support.

Sep 2016 — Apr 2018

Operations & Marketing Manager

Key Resourcing

Ran admin operations, vendors, budgets and inventory alongside banking, reconciliation and GST/TDS coordination. Implemented the SAGE payroll system and led the marketing team on lead generation.

Sep 2012 — May 2017

Research Technology & Account Manager

Network Sunday

Managed a 35-person marketing and sourcing team. Owned CRM workflows across HubSpot and Matsoft, handled low-code development, and led lead-generation strategy for B2B campaigns targeting enterprise buyers.

Jun 2010 — Jul 2012

Operations Team Lead

MDIndia Health Insurance TPA

Led a team of 15 and prepared business-unit dashboards across branches. Processed insurance claims end to end — documentation, data integrity, compliance verification and reconciliation.

Jun 2007 — Jul 2010

Event Supervisor

Disney Land Fun Party

Built event timelines and checklists, coordinated caterers, decorators, AV and security vendors, and supervised setup, registration and technical crews.

Education & credentials

2013 — 2016

Bachelor of Business Administration

Rajiv Gandhi Institute of Management & Technology

Business Administration & Management.

Higher Secondary

HSC — 12th Standard

Maharashtra State Board

Abasaheb Garware College and Abeda Inamdar Senior College.

Secondary

SSC — Secondary School Certificate

Maharashtra State Board

Foundation schooling in Pune.

Languages

Marathi · English · Hindi

Native, professional and native

Marathi and Hindi native/bilingual, English full professional working proficiency.

Focus areas

TMS · GPS · MIS · Automation

Core specialisms

Fleet management, WordPress development and sales & marketing leadership round out the profile.

Skills

Depth where it counts

Leadership & domain

Fleet Management0%

Operations Leadership0%

MIS & Reporting0%

Process Optimisation0%

Sales & Marketing Leadership0%

Technical

Transportation Management Systems0%

Dashboards — Power BI / Tableau0%

WordPress Development0%

Database Management0%

Cloud Infrastructure0%

TMSGPS IntegrationTelematicsPower BITableau Advanced ExcelSQL & DatabasesCloud InfrastructureSDLC Management Process AutomationHubSpot CRMLow-Code DevelopmentSAGE Payroll Cybersecurity PolicyDisaster RecoveryVendor ManagementBudgeting Compliance & AuditWordPressEV Fleet Readiness

Voices

What colleagues say

A few words from the people Shahid has built systems and teams alongside.

Shahid turned our scattered spreadsheets into a live operations platform the leadership actually opens every morning. Rare mix of tech depth and ground sense.

RP

Operations DirectorMobility sector

He set up our entire technology function from scratch — TMS, GPS, dashboards, DR policy — and led the team through it calmly. Delivery you can trust.

SK

Business HeadFleet & Transport

Reporting that used to take days now lands in minutes. Shahid understands what a decision-maker needs to see and builds exactly that.

AM

Finance LeadEnterprise services

Contact

Let's talk technology and operations

Always open to conversations around transportation systems, operations leadership and digital transformation.